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At Gastroenterology Associates we understand that providing good care to our patients includes educating patients regarding the financial implications of receiving medical care.
That is why it is important for you to read our insurance and billing policies and to understand your financial responsibilities as a patient. If you need further assistance, please do not hesitate to contact a patient account representative at 812-469-3283.
If you have insurance coverage, it is important for you to know your out-of-pocket costs for payments not covered by your insurance such as deductibles, co-payments, co-insurance and non-covered services. Payment of these amounts is due in accordance with our Payment Policy and Agreement that you will be asked to read and sign at the time of your first visit. Also, you need to determine whether our not our physicians and, if applicable, the facility where the procedure will be performed participate with your insurance plan. We recommend that you contact your insurance company to discuss these costs prior to your office visit or procedure.
We accept payment by cash, check, VISA, MasterCard, American Express or Discover and also offer financing options.
If you have a balance due on your account, you will receive an itemized statement from our office. Statements are mailed out weekly through first class mail. We trust that all mailed statements are received by our patients. Therefore, if payment in full is not received on your account or financial arrangements are not established, then any past due account may be reviewed for possible collections action. If you receive an explanation of benefits from your insurance company, but do not receive a statement from our office, please contact our Insurance and Billing Department to confirm any balances that may be due to avoid any collection activity.
We make every effort to strive for excellence in our specialty and in our profession. An important aspect of providing quality care is to be respectful of your time and make every attempt to accommodate your scheduling needs. To accomplish this, it is very important to be on time for your outpatient procedure, arriving early for paperwork, and to notify us in the event you need to reschedule your outpatient procedure. We reserve an ample amount of time for our patients because we feel it is important in providing quality health care. Therefore, sufficient notice to change your outpatient procedure appointment is necessary in order to adjust staffing and to have the opportunity to offer this time to another patient.
We greatly appreciate your consideration in calling us at least 3 business days prior to your scheduled outpatient procedure for any cancellations or rescheduling needs.
Outpatient Procedure Appointments that are cancelled/rescheduled without sufficient notice (3 business days) will incur a charge of $50.00. It is our sincere hope that this will not be necessary.
Please Note: This charge is not covered or paid by any Insurance Company, therefore the charge will be billed directly to the patient.
Gastroenterology Associates participates with the following insurance plans and/or Networks:
• Medicare
• Medicaid of Indiana
• Anthem
• Sagamore
• Select Health
• TriCare
• Deaconess Health Plans
• Great West Healthcare
• Humana Choice Care
• Encore
• PPOM
• Welborn Health Plans |
• InterPlan Health Group (IHG)
• Medicaid of Kentucky (Kentucky Medical Assistance)
• Medicaid of Illinois (Illinois Public Aid)
• Indiana Health Network
• Cigna
• Encircle
• First Health
• Health Alliance
• Perdue Farms
• PHCS
• CHA Health
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Disclaimer: This is a general listing of participating insurances and networks and subject to individual insurance plan benefits. Please contact your insurance company to confirm your plan’s participation status.
As a courtesy to you, we will contact your insurance company to obtain pre-authorization for office visits or pre-certification of procedures scheduled by our office. Pre-authorization and pre-certification are not guarantees of coverage and/or payment by your insurance company. It is your responsibility to contact your insurance company to determine the extent of your coverage for services. We can assist you by providing procedure code and diagnosis information that may be needed when you inquire about your coverage.
Patients without insurance or those having high-deductible insurance plans should contact our billing department prior to seeing our physicians in order to make payment arrangements before services are rendered. Generally, advance payment is required for procedures and payment for office visits is due at the time of service. In addition to our accepted payment methods noted above, both no-interest and interest-based financing options are available to patients who qualify.
If your physician performs an endoscopy procedure, you will receive two invoices; one for the physician’s professional services and the other for facility services.
The professional services billing will always be sent from Gastroenterology Associates and it reflects the services provided by your doctor. The billing for facility services will be sent from either a hospital or our own outpatient endoscopy center called Gastrointestinal Endoscopy Center.
If pathology work or x-rays were also performed as part of your endoscopy procedure, you will receive separate billings from the entities providing those services.
Insurance companies often provide screening coverage for routine screening colonoscopy. However, if during the course of your routine screening the physician removes a polyp or performs a tissue biopsy, the procedure may be considered diagnostic and may not qualify for coverage as a screening. In this case, you may be responsible for all or part of the procedure cost. It is important for you to discuss this with your insurance provider to determine your out-of-pocket costs in these instances.
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