Gastroenterology Associates - For Your Digestive Health
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Common Questions
General Questions:

Q.
What is a Gastroenterologist?
A. A gastroenterologist is a physician with dedicated training and unique experience in the management of diseases of the gastrointestinal tract and liver. For more information about gastroenterologists, click here.

Q.
Is Gastroenterology Associates affiliated with St. Mary's Hospital?
A. Though we are located on the St, Mary's campus, the medical practice and endoscopy center are independently owned by the physician members of Gastroenterology Associates. All of our physicians have medical staff privileges at both St. Mary's Hospital and Deaconess Hospital.


Procedure Questions:

Q.
Where will my procedure be performed?
A. Your procedure will be performed at one of four locations; St. Mary's Hospital, Deaconess Hospital, Deaconess Gateway Hospital or in our outpatient endoscopy center located on the first floor beneath our offices on St. Mary's campus.

Q.
How long will it take for my procedure?
A. The endoscopy procedure lasts less than one hour. However, patients should allow for a total of three hours at our endoscopy center. If the procedure is performed at the hospital, the process will normally take longer.

Q.
When will I receive the test results for my endoscopy procedure?
A. Immediately following your procedure, your physician will have a brief discussion with you about findings during the procedure. However, biopsy results will not be known until the tissue specimens have been examined by a lab facility and sent back to the physician for interpretation. Your physician will normally contact you with-in 5-7 business days of the time of your procedure by either calling you with the results or sending you a letter by mail.

Q.
Will I be sedated during my procedure?
A. Yes. You will receive moderate (conscious) sedation during your procedure to keep you comfortable. Plan to bring a driver with you who can drive you home and plan to avoid driving or making important decisions throughout the remainder of the day.


Insurance and Billing Questions:

Q.
If your office pre-certifies my procedure, doesn't that mean my procedure will be covered?
A. No. Pre-certification is performed by our office as a courtesy to you in arranging for your procedure and is never a guarantee of coverage. In order for you to know the extent of your coverage for a service, you need to contact your insurance company to discuss specifically what is covered under your plan and the extent of payment required from you for deductibles and coinsurance.

Q.
If my insurance fully covers screening services (such as colonoscopy), then won't my procedure be fully covered?
A. Insurance companies often provide screening coverage for screening colonoscopy. However, if during the course of your screening the physician removes a polyp or performs a tissue biopsy, the procedure may be considered diagnostic and may not qualify for coverage as a screening service. In this case, you may be responsible for all or part of the procedure cost. It is important to investigate these matters prior to having a procedure.

Q.
My physician performed on endoscopy procedure and I have received two billings for the procedure. Is this an error?
A. No. There are always two billings for endoscopy procedures; a physician billing and a facility billing. Please see our insurance and billing policies section for more information.

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